Cancellation & Rescheduling Policy

Training sessions are scheduled blocks of time reserved specifically for you. Because time, travel, and preparation are involved, the following policy applies:

  • Cancellations or rescheduling with at least 24 hours’ notice may be moved to a new date at no charge.
  • Cancellations or rescheduling with less than 24 hours’ notice will incur a $50 cancellation fee.
  • No-shows or cancellations after the trainer has already begun travel are non-refundable.

If a deposit was used to reserve your session, the deposit will be applied toward any applicable cancellation fee.

 

Dog training is a process, and outcomes depend on multiple factors, including the dog, environment, and owner follow-through. While every session is conducted professionally and in good faith, results are not guaranteed.

 

Trainer Discretion:

Refunds, credits, or fee waivers may be granted at the trainer’s sole discretion in extenuating circumstances. Any such exception does not constitute a waiver of this policy for future sessions.